SHIPPING POLICY
OVERVIEW
We provide free shipping to all provinces across Canada by UPS, CanPar, or Purolator on all bike orders. We currently DO NOT ship to Northwest Territories, Nunavut, and Yukon Territory.
Our fulfill centers
- Aurora, Ontario, Canada
PROCESSING TIME
We will make the order shipping label within 24 hours. Order will be shipped within 3 business days. Orders will not be processed on Saturday or Sunday.
DELIVERY TIME
It's our goal to make sure your order is processed quickly and efficiently.
COVID-19: Beyond our control, major couriers may experience delays in shipment processing, tracking, and delivery times due to increased order volumes and reduced staff. In very minor cases delivery times may take up to 3 weeks after the courier has full possession of your package(s). We will work hard to make sure you receive your package(s) on time.
| Ship to | Shipping time(business days) |
| BC | 1 - 3 |
| AB, SK, MB | 2 - 4 |
| ON, QC | 3 - 6 |
| NL, NB, NS, PE | 5 - 8 |
TRACK YOUR ORDER
- When your order is dispatched we'll send you an email with your tracking details so you can follow its journey.
- For customers who have registered an account, a tracking record will be available on the order details page.
- If for any reason you don't receive this or for more shipping information, please email us at service@eahoraebike.com.